Legal
Shipping & Delivery Policy
Safe, discreet, and timely delivery of every order — that's the promise.
Shipping method
We use standard delivery service by default, with 100% discreet packaging for your privacy — no product names appear on the outer package.
Standard delivery timeline
Orders typically arrive within 3 to 6 working days, though this can vary by location, courier operations, and local holidays.
Fast track / priority delivery
Available in select locations, with additional charges depending on your delivery pincode.
Handling delays
If your order is delayed, contact our support team with your Order ID. Delays caused by courier partner operations, weather, or government restrictions are beyond our direct control.
Your responsibilities
Please provide an accurate address and keep your phone reachable during delivery attempts. Goosebump is not responsible for delivery delays caused by incorrect address details or unavailability.
Support
Email: care@goosebump.love
WhatsApp: +91 74289 14761
Final note
We reserve the right to modify shipping timelines and methods as needed; our support team's decisions on delivery matters are final.